FAQ

  • I missed a webinar - where can I find the recording?

    We create online courses from our live webinars - all the past webinars since the Coronavirus lockdown are now available as online courses.

  • I need some help with my practice or teaching online

    Please click the link below to join our online community and get support from teachers and your peers

  • How can I change my subscription and my payment methods?

    You can control your subscription and your payment methods from your dashboard. Sign in to newenergywork.com, click on your Avatar (that is your picture in the top right) go to: My Account then Billing and you will find you can control your account here.

  • Can I access the multi-language webinars for Teachers and Schools and Practitioners - helping us take our work online?

    Please see buttons below to take you to the webinar recordings for Teachers and Schools and for Practitioners. We have created an online resource with a table of contents, all the recordings including multi language support and other resources for you.

  • I have problems with the webinars - my screen goes blank or the video or audio drops out

    See our webinar check list below for hints on making your webinar experience as smooth as possible

Practitioner Webinar Recordings

Please find all the past Practitioner webinars here - including multi language support and extra resources

Practitioner Webinar Recordings

Webinar trouble shooting

A list of ways to make your webinar experience as smooth as possible

  • Make sure you check your systems requirement link sent to you upon registration from Demio

  • Restart your computer before the webinar and make sure that no one else or any other device is sharing your connection! e.g. other phones, tablet or computers in your household

  • If you are still having problems get nearer to your router or use an ethernet cable

Email Support

We are currently experiencing high levels of requests for email support - please contact us here but please be patient as we are unable to reply as quickly as we normally do

admin@newenergywork.com